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Bob White Express is a trucking firm located in San Antonio, Texas, and serves all of South and Central Texas. We service all major cities, such as Austin, San Antonio, Laredo, Corpus Christi, Brownsville, Harlingen, McAllen, Houston, and Dallas. Check out specific points on our Points List. At Bob White Express, we pride ourselves on fast service, client loyalty and satisfaction.
Reviews (10)
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Abi Murphy
Jan 19, 2022
One of your drivers just ran me off the road at the intersection of I 45 and parmer in austin tx 12/29/30, you should probably get a better driver before they cause an accident and kill someone in their animal.
John Sillers
Oct 24, 2021
This has been the worst customer experience I can remember. Bob White Express called me with two delivery options, Tuesday and or Wednesday from 9:00 to 12:00. I had commitments both mornings. Since that was the only times they claimed they would deliver I said I would accept delivery onTuesday. Tuesday the driver showed up and the package was not on the truck.

The driver said I would get a call back regarding delivery on Wednesday. So I cancelled my commitment on Wednesday. I started calling the driver, my vendor, Roadrunner Freight (who contracted with Bob White Express), and Bob White Express. When I got the owner of Bob White express on the phone he absolutely did not listen to my complaints. He said I had wasted my time waiting for a delivery on Wednesday even though I was told by the driver that it would be delivered on Wednesday.

I am now expecting the delivery on Monday. So Tuesday and Wednesdays were not my only options after all. The driver also said that he would not wait until I inspected the shipment for damage. I spoke to the vendor and Roadrunner Freight and they both confirmed that I had the right to inspect the package for damage. The lowest review I could give was a 1 star, but that 1 star is not deserved.
Michael Olguin
Mar 22, 2021
We have been using Bob White Express for 20 years. Erik is very responsive to our needs and they have the right equipment to handle our very heavy loads of tile. Their prices are VERY competitive.
Charles Barksdale
Jun 09, 2020
Critical: Professionalism, Quality, Responsiveness These people are HORRIBLE! They were going to throw a sauna out the back of their truck because the couldn't figure out how to get in out. They made me take it apart and unload it by hand. I am 52!
Willis Middleton
Jan 04, 2020
If i could i would give this company negative stars. They are rude and liars. They didn't show up 3 different times. Said i wasnt home when i was then called me a lair.
Elisa Wilson
Jan 01, 2020
Critical: Professionalism They are very sorry company! Wouldn't work for this company
Sara Ryan
Feb 04, 2019
Their creepy drivers harass pedestrians. Super classy. ETA: I emailed them to let them know about their driver's behavior. They emailed me back and said that it must have been a UPS driver. In a Bob White Express truck? Okay, lol. Dishonesty and harassment. This company is vile.
Heather Powell
Nov 02, 2018
Horrible customer service! Not helpful and very rude. Lost a customer will never return.
Frederick Jimenez
Dec 29, 2017
They have a couple of trailers out side. Good location for a warehouse and driver's are friendly. My personal experience was really bad because the owners are inhumanly unprofessional.
Chris Pistorio
Nov 10, 2017
Ordered a commercial delivery for KW for the StoneCreek build. Eric called 2 days after scheduled delivery and refused to let me inspect the product from the truck after holding for 5 days. I let the owner know that in over 20 years of experience I've never been told if I wanted to spot check a pallet the company wouldn't deliver. Refused conference call with Roadrunner when requested. Absolutely unprofessional, no integrity to their services offered. Freight was $900+ for 4 pallets and several days late. Inspecting is a pretty standard request.