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Hancock Hancock International is a tiny international freight forwarder and NVOCC. We opened in 1993 after realizing that what exporters really need is an extension of themselves--people they can count on to follow through on basic tasks such as tracking freight and preparing accurate and timely documentation. We're a firm that strives to keep it simple and accurate.
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Are your partners constantly updating their data + visibility offerings to you? Are they offering you free customization? Can they or will they exchange data with you between systems here and overseas? If it's been a while, or there is some level of frustration you just can't put your finger on, reach out to us.
Do your logistics partners silo your freight with one or two critical people? Or do they spread your volume among teams of specialists who know your freight intimately, covering each other for absences, planned or unplanned. Does your partner create a customized profile for each of your customers so anyone within their organization can know exactly how to handle your freight or an issue at any time?
25 years ago we set out to design our own TMS when few others were. We wanted it powerful and simple. We've never stopped writing code to support what you do, what we do, and what your customers & suppliers do. Some of our capabilities are pretty cool. No cumbersome one-size-fits-all screens screaming "Death by Data."
These terms and conditions of service constitute a legally binding contract between the "Company" and the "Customer". In the event the Company renders services and issues a document containing Terms and Conditions governing such services, the Terms and Conditions set forth in such other document(s) shall govern those services.
Hancock International and Empyrean Line use NRAs (Negotiated Rate Agreements) exclusively. Any rate accepted by a shipper, or any booking confirmation received by a shipper and not cancelled by same shall constitute a Negotiated Rate Agreement between the two parties. Hancock International has furnished the FMC proof of its financial responsibility as required by the FMC. The manner of financial responsibility is by Bond (number 570116). Empyrean Line does not rely on coverage provided by a group or association.
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